Our timeshare exit process From first call to written confirmation.
A structured process, not a script. Here is what happens at each stage, from your first call to the written confirmation you receive when an exit is complete.
01The process
How the Timeshare Exit Process Works
Each stage is explained before you commit to anything.
Tell us about your situation.
Call or send the form. A CPG specialist asks about your developer, contract and ownership history, and gives you an honest overview of what may be possible.
No commitment required. No pressure.
We review your contract and case.
Your specialist looks at the contract, deed, loan status and maintenance-fee history to see which exit paths may apply to your situation.
Each case is reviewed individually. We don’t apply a one-size-fits-all approach.
Your options, explained honestly.
We lay out what may be available, including surrender programs, deed-back and other routes, along with what each involves in time, cost and effort.
We explain the possibilities and the limits, so you can decide with a clear picture.
Your decision. A written agreement comes first, before any work begins.
If you move forward, we get to work.
We formalize the engagement and assign a dedicated case specialist, who coordinates paperwork and communication with the resort on your behalf. You have direct contact information for your case specialist throughout.
- Scope of work
- Fees, and when they are due
- Guarantee termsA refund commitment if CPG cannot complete your timeshare exit, on the terms set out in your written service agreement.
- Your signature
Example layout only, not the actual agreement. Where the guarantee is written We manage your case and keep you informed.
Timelines vary with the resort, your contract and whether a loan is involved. We give you honest updates at each stage, including when something is taking longer than expected.
Most cases take several months. We give a realistic estimate after reviewing your situation.
You receive written confirmation.
When the exit is complete, the resort or developer confirms it in writing. We review that confirmation with you to make sure it reflects what was agreed.
02What makes it different
What you can expect from us.
Expectations
Honest, before you commit.
We tell you what’s realistic, including potential timelines, limitations and costs.
Your contact
One dedicated case specialist.
One point of contact manages your file from start to finish.
Pressure
No unnecessary pressure.
We explain your options and let you decide. There are no countdown timers or high-pressure tactics.
Reach
Nationwide, all major brands.
We work with owners and resorts across the country, including every major timeshare developer.
03Before your call
What to have ready for your consultation.
None of this is required. It just helps your specialist move faster.
04Timing
Realistic timelines, not promises.
Most cases take several months. Timing depends on the resort, your contract and whether a loan is involved.
No one, including us, can promise a specific date. What we can do is give you an honest estimate once we understand your developer, contract and loan status, and tell you if something is taking longer than expected.
Free consultation
Request a Free Consultation
Tell us a little about your timeshare. A CPG specialist will contact you to discuss your options and answer your questions, at no cost and with no obligation.
Prefer to call? (951) 319-2721