Compare your options
Compare any timeshare exit company, including us.
Not every timeshare exit company is structured the same way. Use the same questions and standards to evaluate every provider you’re considering, including Client Protection Group.
Free, confidential review. No obligation.
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Before you sign
Ten questions to ask any provider, including us.
A credible provider will answer these directly. Tick each one as you ask it.
Our approach
How CPG answers those questions.
Every case is reviewed individually, so some answers depend on your specific situation.
What specific services are included, and what is excluded?
CPG reviews your contract, loan status and fee history, explains which exit paths may apply, and coordinates the exit process with the resort. The exact scope for your case is set out in your written agreement before any work begins.Will you review my contract before I commit to working with you?
Yes. Your free consultation includes a review of your contract, loan status and fee history before you decide whether to proceed.What is the total cost, and when are payments due?
Costs depend on your case. Your specialist explains fees clearly before you commit, and they are set out in your written agreement before any work begins. There are no hidden fees.Is any portion of the fee refundable if the exit is not completed?
CPG offers a refund commitment if it cannot complete your timeshare exit. The terms are explained during your consultation and written into your service agreement before any work begins.Who will be my primary point of contact throughout the process?
One dedicated case specialist manages your file from start to finish and is reachable directly.How and how often will I receive updates on my case?
Your case specialist keeps you updated at each significant stage of the process.Do you work with my specific resort or developer?
CPG works with owners from all major timeshare developers. Contact us if you’re not sure whether yours is one we’re familiar with.How do you handle cases involving an outstanding loan?
A loan may affect which exit options are available, but it does not necessarily prevent an exit. This is case-dependent and assessed during your consultation.What written documentation will I receive if the exit is completed?
You receive written confirmation from the resort once your exit is complete.How long has your company been in operation?
CPG has worked with timeshare owners since 2013 and has been BBB Accredited since 2016.
Important
We are not a law firm.
Client Protection Group is not a law firm and does not provide legal advice. If your situation requires legal representation, we will tell you and encourage you to consult a licensed attorney. Our role is to review your ownership, explain your available exit options, and coordinate the exit process.
Sources
Check it yourself.
These are independent sources, not CPG. Use them to check anything on this page.
- Better Business Bureau: CPG's profile
bbb.org · Search “Client Protection Group,” or read our profile directly.
- FTC: Timeshares, vacation clubs, and related scams
consumer.ftc.gov · Scam warnings and consumer rights specific to timeshares.
- CFPB: Submit a complaint
consumerfinance.gov · For a financed timeshare whose terms you believe were deceptive.
- NAAG: Find your state attorney general
naag.org · Find your state attorney general’s complaint process.
Free consultation
Request a Free Consultation
Tell us a little about your timeshare. A CPG specialist will contact you to discuss your options and answer your questions, at no cost and with no obligation.
Prefer to call? (951) 319-2721