Customer support We’re here to help.
Find the right contact for your question, whether you’re an existing client or exploring your options for the first time.
01Find your topic
The right contact for your question.
Case status & updates
If you’re an existing client with a question about your case, contact your assigned case specialist directly, using the information in your engagement paperwork. If you can’t reach your specialist, call our main line.
Starting a new case
New to CPG? A free consultation is the best first step. A specialist reviews your situation and explains what may apply, at no cost and with no obligation.
Billing & payment
For questions about invoices, payment schedules or billing arrangements, contact us by phone or email. Have your case number ready if you have one.
Document submission
If you’ve been asked to submit contract documents, resort correspondence or other materials, contact your case specialist for submission instructions. Do not email sensitive documents without first confirming the method with your specialist.
General questions
For general questions about our services, process, or whether we might be able to help with your situation, call us, email us, or use the contact form.
Complaints & concerns
If you have a concern about service you’ve received or how your case is being handled, contact us directly. We take client concerns seriously.
New to CPG? Request a free consultation
02Support hours
When you can reach us.
| Mon – Fri | 8:00 AM – 6:00 PM PT |
|---|---|
| Saturday | 9:00 AM – 2:00 PM PT |
| Sunday | Closed |
03Talk to someone
Call us directly.
Not sure where your question fits? Call us and a specialist will help: (951) 319-2721, toll-free (855) 458-1841.
Help with client account access
If you followed an older client or representative login link, contact your assigned specialist for the current sign-in instructions. Do not send your password by email.
Call (951) 319-2721 or email info@clientprotectiongroup.com for help reaching the right team.