About Client Protection Group Founded in 2013 to do this differently.
Client Protection Group was started by professionals who had watched owners get misled by resale scams and companies that took payment and disappeared.
- Founded
- 2013In Southern California. The BBB lists the business start as June 5, 2013.
- BBB accredited
- 2016Accredited since June 8, 2016, with an A+ rating. The profile is public.
- Today
- 2Offices, in Santa Ana, California and DeLand, Florida.
01Our story
Built after watching owners get misled.
Our mission is to give timeshare owners honest, individualized guidance, so every client understands their options and can make informed decisions without pressure or confusion.
We built CPG on a different standard: thorough case review, realistic expectations and clear communication from the first call.
02What we stand for
The principles behind every case.
Honest assessment
We review each case on its merits and give straightforward guidance, even when that means telling you your options are limited.
Individualized service
No two timeshare situations are identical. Your specialist looks at your specific contract, developer and loan status, not a generic script.
Client-first communication
You’re kept informed at every stage. Questions are answered in plain language.
Ethical standards
We don’t promise outcomes we can’t control, charge for services we can’t deliver, or use pressure tactics.
If we can’t realistically help, we say so.
03Where we are
Two offices, one team.
Corporate office
Santa AnaCalifornia
550 N Parkcenter Dr, Suite 204Santa Ana, CA 92705
Florida division
DeLandFlorida
101 N. Woodland Blvd, Suite 208DeLand, FL 32720
Hours (Pacific)
| Mon – Fri | 8:00 AM – 6:00 PM |
|---|---|
| Saturday | 9:00 AM – 2:00 PM |
| Sunday | Closed |
Holiday hours may differ.
- Call(951) 319-2721
- Toll-free, general inquiries(855) 458-1841
- Emailinfo@clientprotectiongroup.com
Free consultation
Request a Free Consultation
Tell us a little about your timeshare. A CPG specialist will contact you to discuss your options and answer your questions, at no cost and with no obligation.
Prefer to call? (951) 319-2721